Most operating systems and mainstream software have updates released several times a year, sometimes several times a month. It can be a time consuming job to obtain and install the relevant updates, sometimes requiring many reboots to complete. Blue Diamond IT offers a service where we update your machines overnight so that all you need to do is continue in your day to day work.

Blue Diamond IT can provide complete cover, 24/7 if required, for the Microsoft Windows Operating system. This can include Terminal Services, Exchange Server as well as Active Directory and other key components of Microsoft Windows. As part of Server Support; backup, antivirus and remote access are also covered. We can also provide full hardware maintenance which gives you complete cover for every aspect of your server. Alongside our Server Support service, we can provide an inclusive onsite attendance for those issues that cannot be resolved remotely. This includes installing relevant updates and patches that are deemed too critical to install remotely.

 

 

From buying a printer to moving office and installing a new network, Blue Diamond IT can help. We have the knowledge and experience to advise you no matter how small or large your consultancy needs are. Rather than just advise you, we ask the relevant questions to ensure that the advise you get covers all the angles. We can liaise with all the companies involved in your project to keep everything on track and a view on the bigger picture. Being independant BDIT can truly offer you  unbiased opinions and advise on all of your consultancy needs.

Many companies suffer from having to deal with several ‘support’ companies, each blaming each other when there are problems. Blue Diamond IT provides a ‘total’ service where we are happy to liaise with your existing ‘support’ companies. For example, when your internet connection is down and you call the ISP does it all sound Double Dutch. Let us speak Dutch on your behalf and get the problem solved.

Blue Diamond IT has developed a unique Remote Monitoring service that allows us to watch over your system twenty four hours a day, seven days a week, checking on many items within your system such as backup, anti virus, critical errors, disk space and many others with full reporting. Should your server crash or suffer a critical error, we are alerted in real time and can advise your designated contact. Where teamed with our Server Support we can provide investigation and resolution of the issue without disturbing your designated contact.

Blue Diamond IT understands that your time is valuable and shouldn't be spent on those IT related issues that seem to take up so much time. We can provide a regular visit to deal with all those IT issues. Included within these visits are our system checks and housekeeping tasks to ensure your system runs smoothly. Visits can be scheduled at regular intervals to suit your needs where we can include spending time to discuss and advising you on any items or issues you may have.